![]() Users can do research and create or organize content.You can build a whole library of digital books.Quick to download - the average novel takes only 2-4 minutes.Convenient - imagine loading several novels and a few magazines onto a portable reading device before you go on holiday.Full Text Search available - Search our entire database of ebooks for a specific phrase or keyword.Instantly available worldwide - just download the ebook instead of waiting for "snail mail" or local release.In most cases, ebooks are cheaper than paper books.* What are the benefits of reading ebooks? If you are not able to find a solution to your problem in the Help Centre, please contact our support team who will be happy to assist you and, will always try to respond to your request within 24 hours. Our troubleshooter page is interactive therefore, it will provide you with information that is customized to your specific problem and Reader format. You will find vast amounts of advice and troubleshooting information in the Help Centre. If you need to download your ebook again and you are receiving an error message indicating that you have used all of your licenses, please contact our support team who will be happy to reset this license for you. Most formats allow you to download the title as many times as you like however, we do put a limit on the downloads to prevent abuse of the system. The title is stored on your account and you can access it at any time by logging in with your username and password. ![]() Yes, once you have purchased the ebook it is yours. You can view the security settings for each title by clicking the "Print & copy permissions" link below the "Add to cart" button on the ebook product page. These are set by the Publisher and vary from ebook to ebook, and even from format to format for the same ebook. For detailed information on which eBook formats are compatible with your hand held device, check our device guide.ĮBooks have DRM security settings that may prevent (or limit) printing and copying of some ebooks. This does depend on which operating system your hand held device is running however, as different eBook formats are compatible with different operating systems. * Can I download eBooks on to my hand held device? The process of Authorising identifies you as the rightful owner of the ebook and is a security measure to protect the copyright of the ebook. In order to read secure Adobe DRM protected eBooks, you need to Authorise your Reader software prior to downloading the ebook. * Why do I have to Authorise my Reader, and how do I Authorise? For more information on the difference between formats check our formats guide. If you don't like one format you can just try one of the others. Also, a lot of our ebooks are available in more than one format, so once you have purchased the book you have access to all the available formats (as long as they are supported by your device). For advice on selecting the correct format for your requirements, check our device guide. That depends on your Operating System and if you would like to read your ebooks on your PC or on a hand held device. For downloading, we will provide you with a link to download the appropriate Reader software free of charge when you make a purchase. Our Online Reader requires no software other than an internet browser. We offer eBooks in three different formats: PDF download, EPUB download and Online Reader. * Do I need special software or hardware to read eBooks?Īll you need is your PC, laptop or hand held device and the free Reader software. * Can I buy a class set of ebooks, to use in class? * How do I import my own files to the Ebook Reader app? ![]() Virgin Islands are not countries but US territories with USPS addresses, why have you listed them as separate countries? * American Samoa, Guam, Northern Mariana Islands, Puerto Rico and U.S. * Why don't you supply a telephone number for support? Rather than submit a support ticket, why can't I call you? * Why does my ebook have fewer pages than advertised? ![]() * As a company, does pay its fair share of tax? * What if I am purchasing for my company and we want to reclaim our tax? * Will I be able to view my eBooks offline using the Ebook Reader for iPhone, iPad or iPod Touch? * Can I download books I bought previously onto my iPhone, iPad or iPod Touch? * I'm an Author, how can I make my book available on ? * What are the benefits of reading eBooks? * Once I have purchased my ebook, will it always be available? * Can I download ebooks on to my hand held device? * Why do I have to Activate my Reader, and how do I Activate? * Do I need special software or hardware to read ebooks? ![]()
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